---
title: How to Fix the “An email is required to create this contact” Error
description: Learn how to fix the “An email is required to create this contact” error in Hublead by adjusting your email requirement setting. Step-by-step guide to enable or disable auto-enrichment when importing LinkedIn contacts into HubSpot.
---

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October 24, 2025

# How to Fix the “An email is required to create this contact” Error

If you see the message **“An email is required to create this contact”** while adding someone to HubSpot through Hublead, it means the **“Contacts must have an email address”** setting is currently enabled in your Hublead account.![Screenshot 2025-10-24 at 10.56.36 AM](https://knowledge.hublead.io/hs-fs/hubfs/Screenshot%202025-10-24%20at%2010.56.36%20AM.png?width=656&height=276&name=Screenshot%202025-10-24%20at%2010.56.36%20AM.png)

This setting forces every imported contact to include an email. When it’s active, you’ll need either:

- to have an existing email for the contact on LinkedIn, or
- to use **1 enrichment credit** (automatically) to find an email before import.

---

#### **How to disable the email requirement**

1. Go to your Hublead **Dashboard** → [app.hublead.io](https://app.hublead.io/)
2. Click on **Settings** in the sidebar → [https://app.hublead.io/settings/general](https://app.hublead.io/settings/general)
3. Under [**General Settings**](https://app.hublead.io/settings/general), look for the toggle **“Contacts must have an email address”**
   
   ![](https://knowledge.hublead.io/hs-fs/hubfs/image-png.png?width=670&height=508&name=image-png.png)
4. **Turn it off**
   
   ![](https://knowledge.hublead.io/hs-fs/hubfs/image-png-1.png?width=670&height=386&name=image-png-1.png)

Once it’s off, you can import LinkedIn contacts to HubSpot without needing an email.

---

#### **💡 Optional: Keep it enabled with auto-enrichment**

If you want every contact to have an email but don’t want to handle it manually:

- Keep the toggle **on**
- Make sure you have **email credits available**
- Hublead will automatically enrich the contact during import (1 credit per contact)

---

#### **🔍 Example**

**Error message:**

> “An email is required to create this contact.”

**Fix:**

Disable “Contacts must have an email address” in your Hublead settings → imports will work instantly.

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